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QUESTION 1
You are a licensing specialist at Alecnet .com.
Alecnet .com has 400 desktops. The desktops run Microsoft Windows XP Professional,
which was acquired through a Select License agreement with Software Assurance
Membership. Windows XP Professional is the company standard, and it must run on all
desktops. One hundred of the desktops rely on a third-party product that can run only on
Windows 2000 Professional.
You need to recommend the most cost-effective way for your customer to license
Windows 2000 Professional.
What should you recommend?
A. Acquire Virtual PC 2004 licenses through the company's existing Select License
agreement.
B. Acquire Virtual PC 2004 licenses through the company's existing Select License
agreement. Acquire a full Windows 2000 Professional license through an Original
Equipment Manufacturer (OEM) channel or through a retail channel.
C. Acquire Virtual PC 2004 through the company's existing Select License agreement.
Acquire a full Windows XP Professional license through an Original Equipment
Manufacturer (OEM) channel.
D. Acquire both Virtual PC 2004 and additional Windows XP Professional upgrade
licenses through the company's existing Select License agreement.
Answer: A
QUESTION 2
Which licenses or agreement types provide downgrade rights? (Choose all that apply.)
A. all Select License agreements
B. all OEM licenses
C. all Full Package Product
D. all Open License agreements
E. any agreement that includes Software Assurance
Answer: A,D,E
QUESTION 3
You are a licensing specialist at Alecnet .com.
Your customer has a Select 5.x License agreement with Software Assurance and an
Enterprise 5.x Agreement with Software Assurance. Both agreements expire today. The
chief information officer (CIO) has not yet decided if he wants to renew Software
Assurance.
You need to identify how much time the CIO has to renew Software Assurance.
Which length of time should you identify?

A. 30 days
B. 60 days
C. 90 days
D. 120 days
Answer: C
QUESTION 4
You are a licensing specialist at Alecnet .com. You have a customer in England who is
interested in Software Assurance.
You need to identify the cost per year of Software Assurance for Systems, Applications,
and Servers licenses for your customer.
Which cost should you identify?
A. 29 percent of the Systems license price, 29 percent of the Applications license price,
and 25 percent of the Servers license price
B. 25 percent of the Systems license price, 29 percent of the Applications license price,
and 29 percent of the Servers license price
C. 29 percent of the Systems license price, 25 percent of the Applications license price,
and 25 percent of the Servers license price
D. 25 percent of the Systems license price, 29 percent of the Applications license price,
and 25 percent of the Servers license price
Answer: A
QUESTION 5
You are a licensing specialist at Alecnet .com.
Your customer has 500 desktops. The desktops need to be replaced. The customer wants
to standardize the desktops to run Microsoft Windows XP Professional and Microsoft
Office Professional 2003. The customer does not want to activate any of the 500
desktops.
You need to recommend the most appropriate licensing solution.
What should you recommend?
A. Acquire licenses and Software Assurance through a volume licensing agreement.
B. Acquire licenses through an Original Equipment Manufacturer (OEM). Add Software
Assurance.
C. Acquire licenses and Software Assurance through a retail channel.
Answer: B
QUESTION 6
What is the minimum number of qualified desktops that a company must have to qualify
for an Enterprise Agreement?
A. 5 desktops

B. 250 desktops
C. 500 desktops
D. 1,500 desktops
Answer: B
QUESTION 7
You are a licensing specialist at Alecnet .com. Alecnet .com is a company that has a
Select License agreement.
Two years ago the company purchased 400 portable computers with Microsoft Windows
2000 Professional and Microsoft Office XP Professional preinstalled. Forty-five days ago
the company purchased 100 desktops with Windows XP Professional and Office 2003
Professional OEM licenses.
Which of the company's current licenses are eligible to be enrolled in Software
Assurance?
A. only the licenses for the portable computers
B. all licenses for the desktops and the portable computers, when a new Select License
agreement is signed
C. only the Windows XP Professional OEM licenses purchased with the new desktops
D. the Windows XP Professional and Office 2003 Professional OEM licenses purchased
with the new desktops
Answer: D
QUESTION 8
You are a licensing specialist at Alecnet .com. Today Alecnet .com acquired 20 new
desktops that have Microsoft Windows XP Professional preinstalled. The customer wants
to enroll these licenses in Software Assurance.How much time does the customer have to
enroll these licenses in Software Assurance?
A. 30 days
B. 60 days
C. 90 days
D. 120 days
Answer: C
QUESTION 9
You are a licensing specialist at Alecnet .com. Alecnet .com is a large company that has
offices in France, China, and England.
The company network consists of 30,000 desktops that run Microsoft Office Professional
2003. The employees need to be able to change the user interface languages frequently.
The customer wants to sign an Enterprise Agreement.
You need to recommend a language licensing solution for the customer.
What should you recommend?

A. Choose the All Languages option on the Enterprise Agreement enrollment.
B. Choose the Listed Languages option on the Enterprise Agreement enrollment.
C. Use the Cross Language use rights in the Enterprise Agreement.
D. Use the Platform Independent use rights in the Enterprise Agreement.
Answer: A
QUESTION 10
You are a licensing specialist at Alecnet .com.
Last year, Alecnet .com signed a Select License agreement and forecasted enough
license acquisitions to qualify for Select Level B in the Server pool. At the first
anniversary of the agreement, your customer had purchased only 780 points in the Server
pool.
You need to inform your customer how his licensing agreement will be affected.
What should you advise your customer?
A. The customer will be terminated from the Select License agreement.
B. The customer will be automatically re-leveled to Select Level A.
C. The customer will be automatically re-leveled to Select Level C.
D. The customer must re-negotiate the Select License agreement and must forecast Select
Level A.
E. The customer must re-negotiate the Select License agreement and must forecast Select
Level C.
Answer: B
QUESTION 11
You are a licensing specialist at Alecnet .com.
Alecnet .com has 75 desktops. The desktops run Microsoft Office Professional 2003,
which was acquired through an Open Business agreement. The company standardized its
Office Professional 2003 configuration by creating a custom image that uses volume
license media and the company's volume license product key.
Alecnet .com buys 15 new desktops that are bundled with an Original Equipment
Manufacturer (OEM) version of Office Professional 2003. The customer wants the new
desktops to have the custom image.
You need to recommend the most appropriate way to accomplish this goal.
What should you recommend?
A. Acquire Software Assurance for the 15 OEM versions of Office Professional 2003.
B. Acquire the Office Professional 2003 license through the company's current agreement
for the 15 OEM versions of Office Professional 2003.
C. Acquire the Office Professional 2003 license and Software Assurance through the
company's current agreement for the 15 OEM versions of Office Professional 2003.
D. Create a new image by using the OEM media. Deploy this image to all desktops.
E. Re-image the new desktops by using the custom image.

Answer: A
QUESTION 12
What are the characteristics of a qualified desktop?
A. Any personal computers and similar devices used to do work for the company and
capable of running enterprise products. Included are home computers and mobile devices.
Not included are computers running as a server only, computers running line-of-business
software only, and systems running an embedded operating system.
B. Any personal computers and similar devices used to do work for the company and
capable of running enterprise products.Not included are computers running as a server
only, computers running line-of-business software only, and systems running an
embedded operating system.
C. Any personal computers and similar devices used to do work for the company and
capable of running enterprise products. Included are computers running as a server only,
computers running line-of-business software, and systems running an embedded
operating system.The devices must be purchased by the company during the term of its
licensing agreement.
D. Any personal computers and similar devices used to do work for the company and
capable of running enterprise products.Included are computers running as a server only,
computers running line-of-business software, and systems running an embedded
operating system. The devices must have a Microsoft Windows operating system.
Answer: B
Topic 2, Scenario, NorthwindTraders
You are a licensing specialist at Alecnet .com. Your customer is Northwind Traders, a
small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada.
Northwind Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office
2003 Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for
Windows 98 and Office Professional on the desktops through the Open License program.
No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the

worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing
customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable
computers, but he does not want to spend budget on upgrading the 80 noncritical
desktops.
Topic 2, NorthwindTraders (5 Questions)
QUESTION 13
You need additional information before you can recommend the most appropriate
licensing solution. What additional information do you need?
A. the location of the sales representatives
B. the number of expected daily visitors to the Web site
C. the software acquisition process
D. the number of servers
Answer: C
QUESTION 14
You need to recommend the most appropriate licensing program for Northwind Traders.
What should you recommend?
A. Open Business
B. Open Volume
C. Select License
D. Enterprise Agreement
E. Component Enterprise Agreement with only the Office Professional and Windows
Professional components
Answer: D
QUESTION 15
You need to ensure that Northwind Traders is using the most appropriate software for its
business. Which additional product should you recommend?
A. Microsoft MapPoint 2004
B. Microsoft Customer Relationship Management
C. Microsoft Live Meeting

D. Microsoft Project Server 2003
Answer: B
QUESTION 16
You need to recommend a change in the software acquisition process for Northwind
Traders. Which factor has the greatest influence on the need to change?
A. expanding the customer base
B. the need to identify opportunities to increase sales
C. setting up an online store
D. the need for easy administration and cost-effectiveness
Answer: D
QUESTION 17
You need to recommend the most appropriate client access solution. What should you
recommend? (Choose all that apply.)
A. Device Core Client Access Licenses (CALs)
B. User Core Client Access Licenses (CALs)
C. Windows User Client Access Licenses (CALs)
D. Exchange Server Device Client Access Licenses (CALs)
E. SQL Server Client Access Licenses (CALs)
F. SQL Server per processor licenses
G. SharePoint Portal Server Client Access Licenses (CALs)
Answer: B,F
Topic 3, Scenario, Alecnet Phone Company
You are a licensing specialist at Alecnet .com. Your customer is The Alecnet Phone
Company, a phone equipment manufacturer.
Company Background
The Phone Company's main office is in California. The company recently opened five
sales offices in Mexico, Germany, India, Canada, and China. Each sales office has 20
employees.
Network Description
The Phone Company network contains 1,600 desktops that run Microsoft Windows 2000
Professional. Microsoft Project Professional runs on 50 of the desktops. Microsoft
Project Standard runs on 550 of the desktops.
The network contains 50 servers that run Microsoft Windows 2000 Server. In addition,
six SQL servers are licensed per processor. Other applications that are in use vary by
location.
The company is planning the following technology changes:
Add Project Standard to all the desktops in the sales offices in Germany, India, and

Canada.
Upgrade 50 servers to Windows Server 2003.
Implement Microsoft Systems Management Server.
Upgrade 300 desktops to Windows XP Professional.
Current Licensing Solution
The Phone Company has an Enterprise Agreement for all of the desktops in the company.
Each sales office acquires its own software and licenses additional products through
separate Open Business agreements. Business GoalsThe Phone Company needs to
increase efficiency in managing information technology (IT) purchases. The company
wants to leverage the combined buying power of all the offices in order to get the best
possible pricing. However, the company wants the flexibility of local purchasing,
localized technical support, and localized products.
Network security is important to The Phone Company. The company plans to invest to
ensure that the infrastructure is as secure as possible. The company realizes that all these
plans require training for end users and for IT employees.
Topic 3, Alecnet Phone Company (8 Questio ns)
QUESTION 18
You need to recommend the most appropriate licensing option to acquire the additional
Project Standard licenses. What should you recommend?
A. Purchase Full Package Products (FPPs).
B. Acquire the licenses through a new Select License agreement with local enrollments.
C. Acquire the licenses through the existing Open Business agreements.
D. Acquire the licenses as additional products through the existing Enterprise Agreement.
Answer: B
QUESTION 19
You need to identify the current software acquisition model for The Phone Company.
Which model should you identify?
A. centralized software decision-making and centralized purchasing
B. centralized software decision-making and decentralized purchasing
C. decentralized software decision-making and centralized purchasing
D. decentralized software decision-making and decentralized purchasing
Answer: D
QUESTION 20
You need to recommend Software Assurance to meet The Phone Company's business
goals. Which Software Assurance benefit or benefits meet the business goals? (Choose
all that apply.)
A. eLearning

B. training vouchers
C. Home Use Program
D. Corporate Error Reporting (CER)
E. Extended Lifecycle Hotfix Support
F. TechNet Plus
Answer: A,B,F
QUESTION 21
You need to recommend the most appropriate licensing solution for The Phone
Company. What should you recommend?
A. the existing Enterprise Agreement and a new Select License agreement
B. a new Select License agreement with Software Assurance Membership
C. the existing Open Business agreements and a new Select License agreement with
Software Assurance
D. the existing Enterprise Agreement and the existing Open Business agreements
Answer: A
QUESTION 22
You need to recommend the most appropriate licensing solution for The Phone
Company. What additional information do you need?
A. the additional server products that the company plans to deploy
B. the company's plans for expanding into additional countries
C. the expected sales growth during the next three years
D. the software refresh cycle
Answer: D
QUESTION 23
You need to recommend a change in the current licensing solution for The Phone
Company. Which factor most influences the company's need to change its licensing
solution?
A. multiple server and desktop upgrades
B. the deployment of Systems Management Server
C. the need to improve security
D. the recent opening of the new sales offices
Answer: D
QUESTION 24
You need to identify the additional licenses that are required to deploy Systems
Management Server. Which additional licenses should you identify?

A. Systems Management Server Client Access Licenses (CALs)
B. SQL Client Access Licenses (CALs) and Systems Management Server Client Access
Licenses (CALs)
C. Systems Management Server
D. Systems Management Server and Systems Management Server Client Access
Licenses (CALs)
E. Systems Management Server with SQL 2000 Technology
Answer: C
QUESTION 25
You need to recommend the most appropriate licensing solution for The Phone
Company. Which factor most influences the licensing solution decision?
A. the geographical locations of the offices
B. the server upgrade plans
C. the number and types of applications that are currently deployed
D. concerns about network security
Answer: A
Topic 4, Scenario, Alecnet .com
You are a licensing specialist at Alecnet .com. Your customer is Alecnet .com, a human
resources staffing company.
Company Background
Alecnet .com has 10 offices that are located in three states. The company has grown
consistently and it plans to hire additional employees.
Network Description
The company network contains 800 desktops that run several different versions of
Microsoft Office Professional. Other Microsoft applications that are installed on the
desktops vary by location.
Each office contains three servers that run Microsoft Windows 2000 Advanced Server
and Microsoft Exchange 2000 Server Enterprise Edition. Other server software that is
installed varies by location.
Current Licensing Solution
Alecnet .com acquires its licenses through an Open Business agreement. The chief
information officer (CIO) states that the Open Business agreement is difficult to manage
and does not allow the company to combine its purchases so that it qualifies for
additional discounts and benefits.
Business Goals
Alecnet .com has the following business goals for the coming year:
Standardize the desktops to allow greater control of the information technology (IT)
environment. Because some offices use in-house applications that are only compatible
with older software versions, it might not be possible to upgrade software versions in all

offices immediately.
Stay current on the latest technology.
Reduce the amount of time that the IT department spends on internal help desk requests.
Reduce the cost of maintaining the company's infrastructure.
The company has the budget to implement these plans.
Topic 4, Alecnet .com (5 Questio ns)
QUESTION 26
You need to recommend a change in the licensing solution for Alecnet .com. Which two
factors most influence the company's need to change its licensing solution? (Choose
two.)
A. the need to reduce software costs
B. the need to standardize desktops in all the offices
C. the need to improve license management and tracking
D. the need to reduce the technical support costs
E. the need to accommodate the increase in staff
Answer: B,D
QUESTION 27
You need to recommend the most appropriate licensing solution for Alecnet .com. What
should you recommend?
A. Enterprise Subscription Agreement for the desktops with servers as additional
products
B. Open Volume with Software Assurance for both desktops and servers
C. Select License with Software Assurance for both desktops and servers
D. Select License without Software Assurance
Answer: C
QUESTION 28
You need to recommend the most appropriate software acquisition model for
Alecnet .com. What should you recommend?
A. centralized software decision-making and centralized purchasing
B. centralized software decision-making and decentralized purchasing
C. decentralized software decision-making and centralized purchasing
D. decentralized software decision-making and decentralized purchasing
Answer: B
QUESTION 29
You need to recommend a change in the software acquisition process for Alecnet .com.

Which factor most influences the company's need to change its software acquisition
process?
A. the need to upgrade existing software to the most current versions
B. the need to standardize all desktop software
C. the expectations for future growth
D. the lack of a Software Asset Management process
Answer: B
QUESTION 30
You need to recommend a desktop licensing solution for Alecnet .com. What additional
information do you need?
A. the type of software that is currently deployed on the desktops
B. the type of software that is currently deployed on the servers
C. whether Software Assurance was purchased on the current licenses
D. the number of permanent and temporary employees
Answer: C
Topic 5, Alpine Ski House
You are a licensing specialist at Alecnet .com. Your customer is Alpine Ski House, a
large ski equipment manufacturer.
Company Background
Alpine Ski House has one location. The company's five departments are accounting,
manufacturing, human resources (HR), sales, and information technology (IT). Business
is cyclical. During peak periods, the company adds more employees. During slow
periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft
Windows 98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR
department stores personnel data on one of the servers. The accounting department runs
all the accounting applications on two of the servers.
Current Licensing Solution
Alpine Ski House currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The
company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To
accomplish this goal, the department plans to purchase a new dual-processor server to
host a SQL database. The database will store product information, and customers will be

able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT
department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and
out-of-date software. He wants to upgrade to the latest versions of SQL Server and
Exchange Server. However, the IT department would require additional training to use
the latest versions.
Topic 5, Questions, Alpine Ski House (7 Questions)
QUESTION 31
You need to recommend Software Assurance to help Alpine Ski House meet its business
goals. Which two Software Assurance benefits meet the company's business goals?
(Choose two.)
A. Spread Payments
B. Home Use Program
C. Corporate Error Reporting (CER)
D. New Version Rights
E. training vouchers
Answer: D,E
QUESTION 32
You need to recommend a licensing solution for Alpine Ski House. What additional
information do you need?
A. the additional server products that will be deployed
B. the products that currently have Software Assurance
C. the third-party products that are installed
D. the hardware refresh cycle
Answer: A
QUESTION 33
You need to recommend a change in the software acquisition process for Alpine Ski
House. Which two factors most influence the company's need to change its software
acquisition process? (Choose two.)
A. the need to simplify license management
B. the need to upgrade SQL Server and Exchange Server
C. the need to accommodate increases and decreases in the number of desktops
D. the need to standardize all desktops to use a single operating system
E. the need for guaranteed pricing throughout the term of an agreement

Answer: A,C
QUESTION 34
You need to recommend the most appropriate overall licensing solution for Alpine Ski
House. What should you recommend?
A. Select License with Software Assurance Membership for both desktops and servers
B. an Enterprise Subscription Agreement for desktops with servers as additional products
C. an Enterprise Agreement for desktops with servers as additional products
D. Open Volume for both desktops and servers
Answer: B
QUESTION 35
You need to identify the most appropriate purchase process for Alpine Ski House. What
is the most appropriate purchase process?
A. Each department should be responsible for its own desktop and server software
purchases.
B. The IT department should purchase server software. Individual departments should
purchase all other software products.
C. The IT department should purchase server software. Each employee should purchase
his or her own software as needed, after the purchase is approved by the IT department.
D. A central purchasing department should purchase all software, after purchases are
approved by the IT department.
Answer: D
QUESTION 36
You need to recommend the most appropriate SQL Server license option for the sales
department Web server. What should you recommend?
A. one SQL Server license and Device Client Access Licenses (CALs)
B. one SQL Server license and User Client Access Licenses (CALs)
C. two SQL Server Per Processor Licenses
Answer: C
QUESTION 37
You need to recommend a licensing program for Alpine Ski House. Which factor most
influences the company's licensing solution decision?
A. the variety of desktop software
B. the number of desktops at any given time
C. the use of older versions of server software

D. concerns about network security
Answer: B
Topic 6, Humongous Insurance
You are a licensing specialist at Alecnet .com. Your customer is Humongous Insurance,
a large insurance company.
Company Background
Humongous Insurance plans to acquire another insurance company that has 40
employees. The other company licenses its products through an Open Business
agreement.
Network Description
The Humongous Insurance network contains 750 desktops and 70 servers. The company
uses a variety of Microsoft desktop and server technology.
Current Licensing Solution
The 70 servers are licensed as additional products under an Enterprise 5.x Agreement that
will expire in two months.
Business Goals
In six months, the company plans to deploy four dual-processor servers that run SQL
Server in an active/passive failover cluster configuration. These servers will allow
employees to access customer information by using the Internet.
The information technology (IT) department needs to be able to get training or assistance
in using the network infrastructure. The department also needs an easy way to maintain
the latest Microsoft server technology.
Topic 6, Humongous Insurance (7 Questions)
QUESTION 38
You need to ensure that Humongous Insurance can prove ownership of its current
Microsoft software licenses. What documentation do you need?
A. paid invoice or retail receipt and media
B. Certificate of Authenticity, End-User License Agreement, and media
C. volume license product key and media
D. volume licensing agreement, enrollment, license confirmation, and proof of payment
Answer: D
QUESTION 39
You need to recommend Software Assurance to Humongous Insurance to meet the
business goals of the IT department. Which three Software Assurance benefits meet the
business goals? (Choose three.)
A. TechNet Online Concierge Chat
B. training vouchers
C. eLearning
D. Employee Purchase Program (EPP)
E. Home Use Program
F. New Version Rights
Answer: A,B,C