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| 1. You have been assigned the task of installing Windows XP Professional on the Windows 2000 Professional computers at a branch office to Alecnet .s Y ou copy the installation files from the Windows XP Professional CD-Rom to a network shared folder named \\FileSrv01\WinXP. Next, you download updates from the Windows Update Web site to \\FileSrv01\XPUpdates using the branch offices 56kbps WAN link. Because your branch office's limited WAN connection is used for other purposes, you want to use the least possible WAN bandwidth while performing the installations. You also want downloaded updates to be applied to the computers with the least possible administrative effort. Now, you need to install Windows XP Professional and all the updates on all Windows 2000 Professional computer. Which action should you take on each computer? A. Run the \\FileSrv01\WinXP\Winnt32/dudisable command. B. Run the \\FileSrv01\WinXP\Winnt32/copydir:i386\XPUpdates/dudisable command. C. Run the \\FileSrv01\WinXP\Winnt32 command, accept the Dynamic Updates defaults, and install the updates. D. Run the \\\\FileSrv01\\WinXP\\Winnt32/duprepare:\\FileSrv01\XPUpdates command. Then, run the \\\\FileSrv01\\WinXP\\Winnt32/dushare:\\FileSrv01\XPUpdates command. Answer: D. |
| 2. You are the senior desktop administrator for Alecnet .s Y ou get a phone call from one of your Trainees, who is performing a clean installation of Windows XP Professional on a computer that currently runs Windows 98. He states that the text-based portion of Setup finished successfully. Before the GUI-based portion of Setup starts, the computer stopped responding. He investigated and discovered that there is a problemwith a device driver. You want to know which device is causing the problem. What should you tell him to do? A. Modify the Boot.ini file to include the /fastdetect switch. B. Modify the Boot.ini file to include the /sos switch. C. Restart Setup by using the /dudisable switch. D. Restart Setup by using the /dushare switch. E. Restart the computer. From the Recovery console, read the Dr. Watson.log. F. Restart the computer. From the Recovery console, read the Comsetup.log. Answer: B |
| 3. You are the senior desktop administrator for Alecnet .sc o m. The company has a volume licensing agreement to install Windows XP Professional. You send your trainee to a branch office to repair a failed hard disk on a Windows XP Professional computer. He forgot to bring a Windows XP Professional CD-ROM with you, and none is available at the branch office so he purchases a retail copy of Windows XP Professional. After Setup starts, he is prompted for the product key. What should the trainee enter as product key? A. Type the serial number that appears in the System Properties dialog box of another Windows XP Professional computer in the branch office. B. Contact a Microsoft activation center to obtain your company's Windows XP Professional volume license product key, and type the product key. C. Type the product key that appears on the back of the Windows XP Professional CD case. D. Type the following product key: 11111-11111-11111-11111. Answer: C |
| 4. You are the desktop administrator for Alecnet .s Y ou are in the process of upgrading a Windows 98 computer to Windows XP Professional. The user of the computer wants to keep all settings and applications as they where before the upgrade. Windows 98 is installed in a folder named C:\Win98. You start the upgrade by inserting the Windows XP Professional CD-ROM into the computer and restarting the computer. The text on the screen in the test-based portion of Setup states that Windows XP Professional will be installed in a folder named C\Windows. You need to ensure that Windows XP Professional upgrades the existing Windows 98 installation and keeps all settings and applications. What should you do? A. Rename the C:\Win98 folder to C:\Windows. B. Modify the installation settings in the text-based portion of Setup so that Windows XP Professional is installed in the C:\Win98 folder. C. Restart the computer by using Windows 98. Then insert the Windows XP Professional CD-ROM into the computer and run Setup from the CD-ROM. D. Use the Windows XP Professional CD-ROM to create a set of Setup floppy disks. Restart the computer by using the first floppy disk in the set to launch Setup. Answer: C |
| 5. You are the senior desktop administrator for Alecnet .s Y ou need to provide means of deploying Windows XP Professional to 50 new computers. Your trainee must be able to accomplish the task with the least amount of administrative effort by using a fully automated installation process. The new computers are configured with 20-GB hard disk, a floppy disk drive, and a CD-ROM drive, but the computers don't have any Network Interface Cards (NIC's). You provide a floppy disk with a file named Answers.txt containing the Alecnet .sc o m's standard installation settings to your trainee.You instruct the trainee to start the unattended installation by using a Windows XP Professional CD-ROM, and then insert the floppy disk into the computers floppy disk drive. However, Setup prompts you trainee for configuration information. You need to ensure that the remaining 49 new computers will install Windows XP Professional without prompting for configuration information. What should you do? A. Change the name of your answer file to Unattend.txt. B. Change the name of your answer file to Winnt.sif. C. Use the Rbfg.exe utility to create a RIS bootable floppy disk. Copy your answer file to this floppy disk. D. Create an MS-DOS startup disk- Copy your answer file to this floppy disk. Answer: B |
| 6. You are the newly employed desktop administrator for Alecnet 'ss research department. Alecnets 's research department consists of 10 Windows 2000 Professional. You need to upgrade all Windows 2000 Professional computer to Windows XP Professional over one night to avoid disturbing the work at the research department. The network administrator has previously downloaded updated Setup files and placed them on a server named Alecnet 1s , in a shared folder named Updates. It is confirmed that these updated Setup files work. You want to ensure that these updated Setup files are automatically installed on all computer during the upgrade. How should you start Setup? A. By running the Winnt32.exe /dushare:\\ Alecnet 1s \ updates command B. By running the Winnt32.exe /copydir:\\ Alecnets 1\\updates command C. By running the Winnt32.exe /duprepare:\\ Alecnet 1s \ update command D. By running the Winnt32.exe /copysource:\\ Alecnet 1s\ u pdates command Answer: A |
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| 8. As the network administrator for Alecnet ys o u have been tasked to build a RIPrep image of a Windows XP Professional computer. In your lab environment you successfully install Windows XP Professional on a computer. After the installation completes, you log on to the computer by using a local administrator account and install a virus scanner and two other standard applications. You then run RIPrep.exe to create a RIS image of the computer which you deploy to 50 computers by using RIS The users of the new computers report that when they cannot find the shortcuts for the two new applications. You need to ensure that the RIPrep image includes the shortcuts for the domain user accounts. What should you do? A. Open Control Panel. In the system properties, change the local user profile to a roaming profile. Then run RIPrep.exe. B. Open control panel. In the system properties, copy the All users profile to the Default user profile. Grant the Everyone group Allow-Full Control permission on the copied profile. C. Open control panel. In the system properties, copy the local administrator account profile to the Default user profile. Grant the Everyone group Allow-Full Control permission on the copied profile. Then run RIPrep.exe. D. Run RIPrep.exe before installing the standard applications. Open control panel. In the system properties, copy the local administrator account profile to the Default user profile. Answer: C. |
| 9. You are the senior desktop administrator for Alecnet .s Y ou are learning your trainee how to use RIS to install Windows XP Professional on a new computer. Your trainee starts the computer, but instead of connecting to the RIS server, the computer returns the following error message, "Operating system not found." You verify that the NIC (Network Interface Card) is PXE-compliant and connected to your network. You need to start the computer and connect to your network RIS server. What should you do? A. Ask a network administrator to modify the network DHCP server to include a DHCP reservation for the computer. B. Ask a network administrator to modify the RIS server permissions to grant your domain user account Allow-Read permission on the RIS images. C. Modify the computer's BIOS settings, and ensure that the computer is configured to boot from the network. D. Modify the computer's BIOS settings, and ensure that the computer's boot password is the same as the RIS server's Administrator password. Answer: C. |
| 10. You are the new network administrator for Alecnet .s Alecnet 'ss network is a three segments network. Each segment has a managed hub and the segments are connected to each other by a router. All segments contain client computers, that are connected to the managed hub and all client computers have Windows 2000 Professional installed. On SegmentA is a Windows 2000 Server computer that runs RIS and DHCP services for Alecnet .s All computers (servers and clients) use DHCP to obtain IP addressing information. You need to install Windows XP Professional on 100 newly bought client computers. 10 of these new Alecnet cs o mputers will be placed in the SegmentB. You use RIS server to deploy Windows XP Professional to these 10 new computers. Shortly after you begin applying the RIS images to the new client computers users start asking if there is something wrong with the network as the network response time is very slow. You need to reduce the negative impact that RIS deployment has on the network. What should you do? A. Create a new network segment and connect it to the router. Connect the new computer to the new segment during the time that you are applying the RIS images. B. Configure the router to forward BOOTP packets only between SegmentA and SegmentB. C. Replace the managed hub on SegmentB with a managed switch. Connect all computers on SegmentB to the switch. D. Connect the new computers to SegmentA during the time that you are applying the RIS images. Answer: D |
| 11. You are the senior desktop administrator for Alecnet .s Y ou purchase 50 new client computers with built-in PXE-compliant network adapters for a branch office and ship them to the new trainee working there. The network in the branch office consists of a single network segment, which contains a domain controller, a DHCP server, 10 Windows 2000 Server computers, and 50 Windows 2000 Professional computers. All servers and client computers are members of Alecnet 'ss Active Directory domain. You instruct the trainee to install and configure RIS on one of the Windows 2000 Server computers that is on the network in the branch office. You also instruct the trainee how to create a Windows XP Professional RIS image on the Windows 2000 Server computer. The trainee then connects the new client computers to the network in the branch office, and turns on each computer. Each computer displays a message stating that it cannot contact a PXE boot server. You verify that the trainees newly installed RIS server is connected to the network. You need to help the trainee to ensure that the new client computers can connect to the RIS server and can begin installing Windows XP Professional. What should recommend him to do? A. Ask a domain administrator to authorize the RIS server. B. Grant the Everyone group Allow - Read NTFS permissions on the RIS image. C. Install RIS on the domain controller. Copy the RIS image to the domain controller. D. Add a reservation for the RIS server to the DHCP server. Answer: A |
| 12. You are the network administrator for Alecnet 'ss network containing a RIS server, a DHCP server and a DNS server. You need to install Windows XP Professional on a computer that does not have a CD-ROM drive. The computer has the following configuration. * A Pentium III 1-GHz processor * A 5-GB hard disk * 128 MB of RAM * A modem in the first PCI slot * An Ethernet card in the last ISA slot You start the installation of Windows XP Professional on the computer by using a RIS bootable floppy disk. However, you are unable to connect to the RIS server. What should you do? A. Move the Ethernet card to the first ISA slot. B. Remove the Ethernet card and replace it with an Ethernet card that is PXE compliant. C. Share the RIS image on the RIS server. Create a network bootable floppy disk. Insert the floppy disk and install Windows XP Professional from the share. D. Place the NDIS network drivers in the root directory of the RIS bootable floppy disk. Use the floppy disk to connect to the RIS server. Answer: B |
| 13. You are the senior desktop administrator for Alecnet .s Y ou have been put in charge of automating the deployment of Windows XP Professional to new client computers in Alecnet .s In your test environment you are prepare a Windows XP Professional computer, which you will use to test disk imaging. You install Windows XP Professional on the test computer and run the Sysprep utility. You then use a third-party software package to create a disk image an move it to a new computer and then restart the computer. Instead of completing the Windows XP Professional installation, the computer starts the Windows Welcome program, requiring you to enter additional setup information. Because of the large numbers of computers you will be deploying to, you have to make sure that the disk image can be applied without additional user interaction. What should you do? A. Use a network-based RIS server to apply the disk image to new computers. B. On the test computer, run the Sysprep-factory command. Re-create the disk image by using the third-party software. C. Use setup manager to create a Sysprep answer file. Copy the answer file to a floppy disk, and insert the disk into new computers when the disk image is applied. D. Create an Unattend.txt answer file. Copy the file to the C:\Winnt\System32 folder on the text computer. Run the Sysprep utility and re-create the disk image by using the third-party software. Answer: C. |
| 14. You are the new network trainee for Alecnet .sc o m. You have been assigned the task of deploying Windows XP Professional to 50 new client computers. To save time and effort you want to use a fully automated installation process. Each new computer is configured with a 40-GB hard disk, a CD-ROM drive, and a floppy disk drive. The computers do not contain network interface cards (NICs). You specify Alecnet 'ss standard installation settings and save them in an answer file. You then need to use the Sysprep utility to prepare the source computer for deployment. Which two actions should you take? (Each correct answer presents part of the solution. Choose two.) A. Place the answer file in C:\Windows\System. B. Place the answer file in C:\Windows\System32. C. Place the answer file in C:\Sysprep. D. Place the Sysprep.exe and Setupcl.exe in C:\Windows\System. E. Place the Sysprep.exe and Setupcl.exe in C:\Windows\System32. F. Place the Sysprep.exe and Setupcl.exe in C:\Windows\Sysprep. Answer: C, F |
| 15. You are the desktop administrator for your Alecnet 'ss HR department. All computers in the HR department currently runs Microsoft Windows NT Workstation 4.0. You need to install Windows XP Professional on all computers. All users in the HR department uses a legacy application that is compatible with only Windows NT Workstation. The computers in the HR department are same model and make. They all have two hard disks. The first disk is partitioned as drive C and has 3 GB of available space and the second disk is a new one with 3 GB of free, unpartitioned space. Windows NT Workstation 4.0 is currently installed on drive C on all the computers. You have to format the second hard disc as drive D and install Windows XP Professional to it. You want to ensure that after Windows XP Professional is installed, the users in the HR department can access all files that are on drive C and drive D. What should do? A. Install Windows XP Professional on drive D. Copy Atdisk.sys from drive D to drive C. B. Install Windows XP Professional on drive D. Copy Ntfs.sys from drive D to drive C. C. Prior to installing Windows XP Professional, install the most recent Windows 4.0 service pack. Install Windows XP Professional on drive D. D. Prior to installing Windows XP Professional, install Active Directory client extensions for Windows NT Workstation 4.0. Install Windows XP Professional on drive D. Answer: C |
| 16. You are the desktop administrator for Alecnet .s Y ou install Windows XP Professional on all 25 computers at Alecnet 'ss main office. All the computers are made members of theAlecnet ws orkgroup. All of the computers in the Alecnet ws orkgroup are configured to require a username and password for logon. Thirty days after the installation, all users in theAlecnet 'ss main office report that they cannot log on to their computers anymore. How should you correct this problem? A. Use the Windows Product Activation Wizard on all computers to activate Windows XP Professional via the Microsoft Clearing House. B. On each computer, log on as a local administrator and reset the user password at the next logon. C. Restart each computer in safe mode, and change the local account policy expiration from 30 days to zero days. D. Restart each computer in safe mode. Use System Restore, specifying the restore point that was created after the clean installation of Windows XP Professional. Answer: A. |
| 17. You are the senior desktop administrator for Alecnet 'ss main office. You need to have Windows XP Professional installed on all 100 client computers in the main office. Your company has a volume licensing agreement with Microsoft Corporation that includes Windows XP Professional. You receive a volume license product key from Microsoft that must be used to install Windows XP Professional on the 100 client computers but you do not have access to the Windows XP Professional CD-ROM that Microsoft sent to the previous desktop administrator atAlecnet .s You purchase a copy of Windows XP Professional at a local computer store. You begin installing Windows XP Professional on two client computers by using the attended installation method. When Setup prompts you for a product key, you type your company's volume license product key. However, Setup displays the following error message: "Invalid product key". You need to complete the Windows XP Professional installation on all 100 computers. What should you do? A. Use the product key that is printed on the back of the CD case for the retail copy of Windows XP Professional that you purchased. B. Contact a Microsoft Activation center to obtain a product activation key. C. Cancel Setup. Obtain a volume license version of the Windows XP Professional CD-ROM from Microsoft. Rerun Setup from the CD-ROM. D. Cancel Setup. Create an unattended installation answer file that contains your company's volume license product key, and use the answer file to perform an unattended installation of Windows XP Professional. Answer: C |
| 18. You are a help desk trainee for Alecnets . EPlanetLa ibs si n the process of upgrading all Windows 98 computers to Windows XP Professional. After the upgrade, one users of a portable computer reports that some of the older software applications doesn't work properly. Also, one of the hardware devices on a portable computer is not currently supported by Windows XP Professional. The user requests that you reinstall Windows 98 and all of his applications so that he can use his computer normally again. You need to restore the portable computer to its pre-upgraded state while retaining all of the applications, documents, and personal data on the computer. You want to accomplish this task in the minimum amount of time. What should you do? A. Copy Pierre's documents and personal data to a shared folder on the network. Reinstall Windows 98 and Pierre's applications. Copy the documents and personal data to the My Documents folder on Pierre's computer. B. On Pierre's computer, run Setup.exe from a Windows 98 installation CD. C. On Pierre's computer, use the Add or Remove Programs Wizard to remove the Windows XP Professional installation item. D. On Pierre's computer, use a third-party disk-imaging software utility to apply a disk image that contains Windows 98 and Pierre's applications. Answer: C. |
| 19. You are the network administrator for Alecnet .s A ll client computers at Alecnet 'ss main office are Advanced Configuration and Power Interface (ACPI) compliant. All client computers have Windows XP Professional installed and use the Windows XP Professional power management features. You update the BIOS on your computer with a flash BIOS update obtained from the manufacturer of the motherboard in the client computers. The BIOS updates successfully, however, when the computer restarts you receive the following error message: "STOP: 0x000000079HAL_MISMATCH." You manually restart the computer one more time and receive the same error message again. You need to get your computer working again as quickly as possible. What should you do? A. Restart the computer by using the Recovery console, and copy the ACPI Hal.dll file from the Windows XP Professional CD-ROM to your computer. B. Restart the computer by using the last known good configuration. C. Restart the computer by using the Windows XP Professional CD-ROM, and select the option to repair the installation. D. Restart the computer. Enter BIOS setup, and re-enable ACPI power management support. Answer: C |
| 20. You are the helpdesk trainee for Alecnet 'ss research department. Susan, a user in the research department, currently runs Microsoft Windows NT Workstation 4.0 on her computer. Her work requires a legacy application that is compatible with only Windows NT 4.0 Workstation. You have been assigned the task to install Windows XP Professional on all computers in the research department. You plan to set up a dual-boot configuration on Susan's computer so that she can run either Windows XP Professional or Windows NT Workstation for her legacy application. You install a second hard disks in her computer and format it as drive G with NTFS. You install Windows XP Professional to the second hard disk. After Windows XP Professional is installed, Susan reports that she cannot access Windows NT Workstation. You need to ensure that both operating systems are available on Susan's computer. What should you do? A. Insert the Windows XP Professional CD-ROM into the computer. Run the Sfc.exe /scannow command. B. Insert the Windows XP Professional CD-ROM into the computer. Run the Winnt32.exe /cmdcons command. C. Start the computer by using an MS-DOS bootable floppy disk. Run the Attrib.exe -r -h -s c:\bootsect.dos command. D. Start the computer by using the Windows XP Professional CD-ROM. From the Recovery console, run the Bootcfg/rebuild command. Answer: D |
| 21. You are a helpdesk technician for Alecnet .s Y ou install Windows XP Professional on drive C of a computer that is used by Susan, a employee at the software development department. Susan needs for her computer to have a dual-boot configuration so that she can use either Windows XP Professional or Windows 2000 Professional to test new applications. She installs Windows 2000 Professional on drive G. After the Windows 2000 Professional installation, Susan restarts her computer and chooses to start Windows XP Professional. When Windows XP Professional starts, Susan sees is presented the following error message: However, Susan restarts her computer and is able to successfully start Windows 2000 Professional. Susan need to be able to dual-boot her computer. You start Susan's computer and choose to start Windows 2000 Professional. What should you do? A. Copy the NTLDR file and the Ntdetect.com file from the i386 folder on the Windows XP Professional CD-ROM to the root directory of drive G. B. Restore the C:\Windows\System32\Config\System file from a recent backup. C. Restore the G:\Windows\System32\Config\System file from a recent backup. D. Copy the NTLDR file and the Ntdetect.com file from the i386 folder on the Windows XP Professional CD-ROM to the root directory of drive C. Answer: D |
| 22. You are a member of the help desk for Alecnet 'ss research department. Alecnet 'ss network contains a RIS server. You have been assigned the task to install Windows XP Professional on a computer that has SCSI disk subsystem. You initialize the installation by using the Windows XP Professional CD-ROM. However, Setup reports that it cannot find any disk on which to install Windows XP Professional. The same error is reported when booting the computer from a RIS bootable floppy disk. What should you do? A. Add an answer file to the root directory of the RIS bootable floppy disk. Start the computer by using the RIS bootable floppy disk, and run Setup by using RIS. B. Add the SCSI-controller driver to the root directory of the RIS bootable floppy disk. Start the computer by using the RIS bootable floppy disk, and run Setup by using RIS. C. Start the computer by using the Windows XP Professional CD-ROM, and run Setup. After Setup starts, provide an answer file on a floppy disk. D. Start the computer by using the Windows XP Professional CD-ROM, and run Setup. After Setup starts, provide a SCSI-controller driver on a floppy disk. E. Start the computer by using the Windows XP Professional CD-ROM, and run Setup. After Setup starts, provide the appropriate HAL on a floppy disk. Answer: D |
| 23. You are the senior desktop administrator for Alecnet .sc o m. You ask your trainee to install Windows XP Professional AND Windows 98 on a new portable computer that will be used by one of the company's software developers. The computer contains a 6-GB hard disk that is configured as disk C, and one removable 4-GB hard disk configured as disk D. You test the computer after your trainee has completed the first OS installation of Windows XP Professional and find out that the computer functions properly. Your trainee then finishes the installation by installing Windows 98 on the D disk and delivers the computer to the software developer. Shortly after the delivery the software developer reports that the computer does not start when drive D is not connected. Instead, the computer briefly displays an operating system menu, and then it displays an error message stating that an operating system could not be found. When drive D is connected, the computer starts Windows 98. You need to help your trainee to configure the computer so that it starts Windows XP Professional whether or not drive D is connected. What should you recommend your trainee to do? A. Modify the computer's BIOS so that it automatically detect whether drive D is connected. B. Modify the computer's BIOS so that drive C is first in the computers boot order. C. Modify the Boot.ini file on the computer by changing the default= entry to the following value: multi(0)disk(0)rdisk(0)partition(1)="Microsoft Windows XP Professional" /fastdetect D. Modify the Boot.ini file on the computer by changing the entry for Windows 98 to the following value: D: "Microsoft Windows 98" /fastdetect Answer: C |